Who we are

Renest is a premium renovation and construction company based in Cascais, Portugal. Our website is renest.pt.

The data controller for your personal data is Renest LTD, registered in United Kingdom. If you have any questions about how we handle your data, please contact us at hello@renest.pt.

What data we collect

When you submit an enquiry through our website, we collect:

Full name, email address, phone number (optional), project details you choose to share, and your selections from our enquiry form — renovation scope, property type, property category, project stage, and approximate investment range.

We also collect anonymised usage data through Google Analytics (see Cookies section below).

Why we collect it

We collect your contact and project information to respond to your enquiry and assess whether we can help with your project. Our legal basis for processing this data is legitimate interest — specifically, our interest in responding to enquiries from potential clients, balanced against your right to privacy.

How we use your data

Your enquiry data is received by email and reviewed by the Renest team. We use it solely to respond to your enquiry and follow up as appropriate. We do not use it for marketing purposes without your explicit consent.

How long we keep it

We retain enquiry data for 12 months from the date of submission. After this period, your data is deleted.

Who we share it with

We do not share your personal data with any third parties.

Third-party services

Our website uses the following third-party services that may process data independently:

Vimeo — We embed video testimonials hosted on Vimeo. When you watch a video, Vimeo may collect data in accordance with their own privacy policy, available at vimeo.com/privacy.

Google Analytics — We use Google Analytics to understand how visitors use our website. This service collects anonymised data about your visit, including pages viewed and time spent. No personally identifiable information is shared with Google through Analytics. You can opt out at any time using the Google Analytics Opt-out Browser Add-on.

Your rights

Under GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing, request restriction of processing, and data portability.

To exercise any of these rights, contact us at [data@renest.pt]. We will respond within 30 days.

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Portuguese data protection authority, the CNPD (Comissão Nacional de Proteção de Dados), at www.cnpd.pt.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent update.